{"id":7852,"date":"2026-01-13T02:59:06","date_gmt":"2026-01-13T02:59:06","guid":{"rendered":"https:\/\/oneharmony-staging.azds.com\/important-notice\/"},"modified":"2026-06-02T05:56:56","modified_gmt":"2026-06-02T05:56:56","slug":"important-notice","status":"publish","type":"page","link":"https:\/\/oneharmony.okura.com\/zh-hans\/important-notice\/","title":{"rendered":"Important Notice"},"content":{"rendered":"<div style=\"max-width: 100%; width: 640px; margin: 0 auto; font-family: 'Helvetica Neue', Arial, sans-serif; line-height: 1.6; color: #333; text-align: center; padding: 15px; box-sizing: border-box;\">\n<p><!-- 20260602 \u3053\u3053\u304b\u3089 --><br \/>\n<!-- \u30bf\u30a4\u30c8\u30eb --><\/p>\n<h2 style=\"font-size: 1.2rem; color: #333333; border-bottom: 2px solid #333333; padding-bottom: 1.5rem; margin-bottom: 30px; display: inline-block; font-weight: bold;\">Announcement on the Resumption of JMB Miles and One Harmony Points Exchange Services<\/h2>\n<p style=\"text-align: left; margin-bottom: 20px;\">Thank you very much for your continued support of One Harmony.<\/p>\n<p style=\"text-align: left; margin-bottom: 3.5rem;\">We would like to inform you that certain One Harmony services, which had been temporarily suspended due to system modifications, will now be resumed.<\/p>\n<p><!-- \u30b3\u30f3\u30c6\u30f3\u30c4\u30a8\u30ea\u30a2\uff08\u4e2d\u592e\u5bc4\u305b\u306e\u7bb1\u306e\u4e2d\u3067\u5de6\u63c3\u3048\u306b\u3059\u308b\u305f\u3081\u306e\u30b3\u30f3\u30c6\u30ca\uff09 --><\/p>\n<div style=\"text-align: left; font-size: 0.95rem;\">\n<p style=\"font-weight: bold; margin-bottom: 10px;\">Services to Be Resumed<\/p>\n<ul style=\"margin: 0 0 20px 0; padding-left: 20px; list-style-type: disc;\">\n<li style=\"list-style-type: none;\">\n<ul style=\"margin: 0 0 2.0rem; padding-left: 20px; list-style-type: disc;\">\n<li style=\"margin-bottom: 10px;\">Exchange from JMB Miles to One Harmony Points<br \/>Available from June 3, 2026<br \/>For details, please click <a href=\"https:\/\/oneharmony.okura.com\/zh-hans\/earn-points\/convert-miles-points\/\"> Here <\/a>.<\/li>\n<li style=\"margin-bottom: 10px;\">Exchange from One Harmony Points to JMB Miles<br \/>Available from June 10, 2026\n<p>For details, please click <a href=\"https:\/\/oneharmony.okura.com\/zh-hans\/redeem-points\/convert-points-to-miles\/\"> Here <\/a>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"font-weight: bold; margin-bottom: 10px;\">Services That Will Remain Unavailable for the Time Being<\/p>\n<p style=\"text-align: left; margin-bottom: 20px;\">The following rewards are still unavailable for online point exchange. We are planning to resume these services during June. Once preparations for the service resumption are complete, we will inform you again.<\/p>\n<ul style=\"margin-bottom:4.0rem\">\n<li style=\"margin-bottom: 10px; white-space: nowrap;\">Exchange from One Harmony Points to Okura Nikko Hotels Common Vouchers<\/li>\n<li style=\"margin-bottom: 10px; white-space: nowrap;\">Exchange from One Harmony Points to Gift Awards (Okura-related gifts)<\/li>\n<\/ul>\n<p style=\"margin-bottom: 20px;\">We sincerely apologize for the significant inconvenience and trouble caused to our members over this extended period.<\/p>\n<p style=\"margin-bottom: 20px;\">We will continue working to stabilize our system environment and improve service quality in order to regain your trust and provide an even safer and more reliable experience.<\/p>\n<p style=\"margin-bottom: 20px;\">Thank you very much for your understanding.<\/p>\n<\/div>\n<p><!-- \u7f72\u540d --><\/p>\n<div style=\"text-align: right; margin-top: 40px; font-size: 1rem;\">\n<p style=\"margin: 0;\">Sincerely,<\/p>\n<p style=\"margin: 0;\">One Harmony Office<\/p>\n<\/div>\n<\/div>\n<p><!-- 20260602 \u3053\u3053\u307e\u3067 --><\/p>\n<p><!-- \u30bf\u30a4\u30c8\u30eb \n\n\n<h2 style=\"font-size: 1.4rem; color: #333; border-bottom: 2px solid #333; padding-bottom: 12px; margin-bottom: 30px; display: inline-block; font-weight: bold;\">Resumption of Membership System Sign-up and Sign-in Functions<\/h2>\n\n\n\n\n<p style=\"text-align: left; margin-bottom: 20px;\">We are pleased to announce that the membership sign-up and sign-in functions, which were temporarily suspended, resumed on <span style=\"font-weight: bold;\">Tuesday, May 19 at 10:00 a.m. (JST)<\/span>. This suspension allowed us to repair connection issues between systems, modify certain programs, and complete final verification processes.<\/p>\n\n\n\n\n<p style=\"text-align: left;\">We sincerely apologize for the significant inconvenience and anxiety this long-term suspension may have caused our members.<\/p>\n\n\n\n\n\n<div style=\"text-align: left; font-size: 0.95rem;\">\n\n\n<p style=\"font-weight: bold; margin-bottom: 10px;\">Services Now Available:<\/p>\n\n\n\n\n\n<ul style=\"margin: 0 0 25px 0; padding-left: 20px; list-style-type: disc;\">\n \t\n\n<li style=\"margin-bottom: 10px;\">Signing in to your membership account<\/li>\n\n\n \t\n\n<li style=\"margin-bottom: 10px;\">Booking member rates in Japan and overseas after signing in<\/li>\n\n\n \t\n\n<li style=\"margin-bottom: 10px;\">Using Stay Award benefits (complimentary stays using points)<\/li>\n\n\n \t\n\n<li style=\"margin-bottom: 10px;\">New Membership Registration<\/li>\n\n\n<\/ul>\n\n\n\n\n<p style=\"font-weight: bold; margin-bottom: 10px;\">Temporary Suspended Services:<\/p>\n\n\n\n\n\n<ul>\n \t\n\n<li style=\"margin-bottom: 10px;\">Online point redemption (exchange for Complimentary Stay Coupons, and miles to points service)*<\/li>\n\n\n<\/ul>\n\n\n\n\n<p style=\"font-size: 14px; margin-bottom: 10px;\">*These functions are scheduled resume mid-June or later.\u00a0 We will provide a separate announcement once the exact resumption date is confirmed.<\/p>\n\n\n\n\n<p style=\"margin-bottom: 30px;\">We will continue to work on stabilizing our system environment and improving quality to meet the trust of our members and ensure a more secure and reliable environment for everyone.<\/p>\n\n\nThank you very much for your kind understanding and cooperation.\n\n<\/div>\n\n\n\n\n\n<div style=\"text-align: right; margin-top: 40px; font-size: 1rem;\">\n\n\n<p style=\"margin: 0;\">Sincerely,<\/p>\n\n\n\n\n<p style=\"margin: 0;\">One Harmony Office<\/p>\n\n\n\n<\/div>\n\n\n<\/div>\n\n\n--><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Announcement on the Resumption of JMB Miles and One Harmony Points Exchange Services Thank you very much for your continued<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7852","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - 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