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Announcement on the Resumption of JMB Miles and One Harmony Points Exchange Services

Thank you very much for your continued support of One Harmony.

We would like to inform you that certain One Harmony services, which had been temporarily suspended due to system modifications, will now be resumed.

Services to Be Resumed

    • Exchange from JMB Miles to One Harmony Points
      Available from June 3, 2026
      For details, please click Here .
    • Exchange from One Harmony Points to JMB Miles
      Available from June 10, 2026

      For details, please click Here .

Services That Will Remain Unavailable for the Time Being

The following rewards are still unavailable for online point exchange. We are planning to resume these services during June. Once preparations for the service resumption are complete, we will inform you again.

  • Exchange from One Harmony Points to Okura Nikko Hotels Common Vouchers
  • Exchange from One Harmony Points to Gift Awards (Okura-related gifts)

We sincerely apologize for the significant inconvenience and trouble caused to our members over this extended period.

We will continue working to stabilize our system environment and improve service quality in order to regain your trust and provide an even safer and more reliable experience.

Thank you very much for your understanding.

Sincerely,

One Harmony Office

Copyright © Okura Nikko Hotel Management Co., Ltd. All Rights Reserved.